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WS stands for Wholesale. We are a wholesale food distributor specializing in frozen food, beverages, and café supplies.
Yes, you can.
✅ To request Halal certified products (cold or dry items), just tick the “Halal Request” box before checkout.
We will try to send the cert within 7 days (not guaranteed, but we’ll do our best).
📌 We only verify if the item is Halal certified.
📞 For any questions, you can WhatsApp or call us directly.
Do you take photos of items?
Yes — we photograph the items inside the box both before and after packing.
Why do you take photos?
For quality control, to verify the correct items were packed, and to help resolve any delivery or damage issues.
Who can see the photos?
Photos are used by our team for order checks and customer service. We only share them with the customer or courier (done packed) when needed to resolve a problem.
How long do you keep the photos?
We retain photos for a limited time for record-keeping and dispute resolution.
Can I request a copy of my photos?
Yes — contact our customer service [wsfooddistributorsales@gmail.com] and we will provide the photos as requested, subject to record-keeping needs.
5.01–10kg → RM60 per carton
10.01–15kg → RM66 per carton
15.01–20kg → RM71 per carton
Yes — you can order frozen and chilled items together.
We cover most areas in Peninsular Malaysia (not all).
Please enter your postcode at checkout, and the system will show your delivery fee automatically.
Why do you recommend ordering at least 5 cartons?
The delivery rate per carton will be lower once your order reaches 5 cartons or more.
Can I mix different products to reach 5 cartons?
Yes. You may mix both frozen with chilled.
What if I order fewer than 5 cartons?
You can, but the delivery cost per carton will be higher compared with ordering 5+ cartons.
How do I find out exactly how much I’ll save?
Refer to the price list below or contact us for a quick quote.
How do I place a 5+ carton order?
Contact us on WhatsApp: 017-6310812 for help.
The pricing rule is the same.
📍 Klang Valley (Kuala Lumpur, Selangor, Putrajaya)
1st carton: RM11
Each next carton: RM7
📍 Non-Klang Valley
Negeri Sembilan, Melaka, Perak
1st carton: RM13
Each next carton: RM7
Johor, Kedah, Penang, Perlis
1st carton: RM14
Each next carton: RM9
Pahang, Kelantan, Terengganu
1st carton: RM17
Each next carton: RM12
📝 Some products (e.g. 25–30kg items) may count as 2 cartons.
If your order is above 10kg, it will be split into two cartons, so for example 15kg will be charged RM22 (RM11 × 2 cartons).
When will my order be picked up?
After you place an order, courier pickup usually takes 1~2 days.
How soon will my items arrive (ETA)?
Once the courier picks up your order, the fastest ETA is 1~3 days.
Is there any difference between dry and cold truck delivery?
Core timings are generally the same (pickup 1~2 days, ETA 1~3 days after pickup). Cold deliveries follow extra cold-chain handling and routing, so in remote areas or during routing constraints, they may take slightly longer than dry items.
What can reasonably cause a delay?
Public holidays (courier schedules change).
Unforeseen incidents (accidents, road closures, and unexpected operational issues).
Severe weather.
High order volume/peak seasons (e.g., major sales, festival periods) are causing routing backlogs.
No, WS Food Distributor is an independent company. We have been a separate entity from Wahseng since 2022, and we focus on serving the unique needs of our customers with our own product range and services.
We currently have one branch. We are located at 2-4, Hala Pasar Baru, Taman Jubilee,
30300 Ipoh, Perak, Malaysia. Please visit us for all your food service needs.
Business Hours: Monday – Saturday 8:00AM-5:30PM Except public holiday & sunday
Monday – Saturday, 10am-5pm (Until delivery is complete).
If you have not received your goods by 5pm, do not worry as delivery is still ongoing.
For orders placed after 2:00 pm, your order will be processed and delivered the next day. Please note that the delivery schedule is subject to changes. We will notify you once your order is ready for delivery.
For deliveries outside Ipoh, Perak, please contact us for additional assistance.
To get free delivery, your order needs to be RM198 above for Ipoh area only.
Of course you can! But there is no promises that we can deliver it following your time. However we will try our best to cater to your delivery time.
Yes you can! Please inform us immediately if you want to change your delivery time.
Certainly. As long as your order has not yet been sent out for delivery, you may inform our team immediately via WhatsApp.
No worries, our sales team will assist you for payment details.
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